As a doTERRA member, you may have questions about the flexibility of your membership, particularly in regards to cancellation. Whether you’re looking to pause your purchases, reduce your commitment, or completely cancel your membership, it’s essential to understand the process and any potential implications. In this article, we will delve into the details of doTERRA’s membership structure, the reasons you might want to cancel, and most importantly, the steps you can take to cancel your membership if needed.
Understanding doTERRA Membership
Before we dive into the cancellation process, it’s crucial to have a solid understanding of what it means to be a doTERRA member. doTERRA is a multi-level marketing (MLM) company that offers a wide range of essential oils and related products. Members can join either as customers, purchasing products at retail prices, or as wellness advocates, which involves purchasing products at a discounted rate and having the opportunity to sell them to others.
The Benefits of Membership
Being a doTERRA member, especially as a wellness advocate, comes with several benefits, including:
– Discounted Prices: Members can purchase doTERRA products at significantly lower prices compared to retail customers.
– Business Opportunities: For those interested in selling products, there’s potential to earn income through commissions and bonuses.
– Community Support: doTERRA has a large and active community, offering support, training, and resources for its members.
– Product Loyalty Rewards: doTERRA’s Loyalty Rewards Program (LRP) allows members to earn points for free products and other rewards.
Why Cancel Your Membership?
Despite these benefits, there may be reasons why you wish to cancel your membership. Some common reasons include:
– Financial Constraints: The monthly purchase requirement for maintaining certain benefits or achieving sales targets may become unsustainable.
– Change in Interests: Your personal or professional interests may shift away from essential oils or the business opportunity.
– Dissatisfaction with Products or Company: You might be unhappy with the quality of products, customer service, or the company’s ethics and practices.
Cancelling Your doTERRA Membership
If you’ve decided that cancelling your membership is the best option for you, it’s essential to understand the process. doTERRA does allow members to cancel their accounts, but the process can vary depending on your specific situation and the type of membership you have.
Step-by-Step Cancellation Process
- Review Your Contract: If you enrolled as a wellness advocate, review your contract to understand any obligations or penalties associated with early cancellation.
- Contact doTERRA Support: Reach out to doTERRA’s customer service department. They can guide you through the cancellation process and answer any questions you may have.
- Cancel Any Auto-Ship Orders: If you have any products set up for automatic shipping, ensure these are cancelled to avoid further charges.
- Understand the Implications: Cancellation may affect your ability to purchase products at discounted prices, participate in the loyalty program, or sell products to others.
Important Considerations
- Refund Policies: Understand doTERRA’s refund policy, especially if you have recently purchased products. You may be eligible for a refund or exchange under certain conditions.
- Business Implications: If you’ve built a business selling doTERRA products, cancelling your membership could impact your income and relationships with customers.
Alternatives to Cancellation
Before proceeding with cancellation, it might be worth considering alternatives that could better align with your current needs or circumstances.
Pausing or Reducing Purchases
- Pause Your LRP: If you’re finding it challenging to maintain your monthly purchase commitment, you might be able to pause your Loyalty Rewards Program (LRP) orders temporarily.
- Adjust Your Order Quantity: Consider reducing the quantity of products you purchase each month to make your membership more sustainable.
Seeking Support
- Reach Out to Your Upline: Your sponsor or upline leaders may be able to offer advice or support to help you navigate challenges or find ways to make your doTERRA membership more viable.
- doTERRA Community Resources: Utilize doTERRA’s official resources, webinars, and training sessions to enhance your knowledge and skills, potentially reigniting your passion for the products or business opportunity.
Conclusion
Cancelling your doTERRA membership is a significant decision that should be made after careful consideration of your circumstances and the potential implications. While doTERRA does offer the option to cancel, it’s also worth exploring alternatives that could help you sustain your membership in a way that’s beneficial and fulfilling. Whether you decide to cancel, pause, or continue with your membership, ensuring you have all the necessary information and support will make the process smoother and less stressful. Remember, the key to making the most of your doTERRA experience, whether as a customer or a wellness advocate, is understanding your options and being proactive about your membership status.
What is a doTERRA membership and how does it work?
A doTERRA membership is a program that allows individuals to purchase essential oils and other wellness products at a discounted rate. When you become a member, you are required to purchase a starter kit, which includes a selection of essential oils and other products. This initial purchase is a one-time fee, and it gives you access to doTERRA’s products at a wholesale price. You are also required to make a monthly purchase of at least 50 PV (product volume) to maintain your membership and continue receiving the benefits.
As a doTERRA member, you can also participate in the company’s compensation plan, which allows you to earn commissions by selling products to others. This can be a great way to offset the cost of your monthly purchases and even earn some extra income. However, it’s worth noting that doTERRA is a multi-level marketing (MLM) company, and some people may not be comfortable with the business model. If you’re considering canceling your membership, it’s essential to understand the terms and conditions of your agreement and the potential consequences of terminating your membership.
How do I cancel my doTERRA membership?
To cancel your doTERRA membership, you will need to contact the company’s customer service department directly. You can do this by phone, email, or through the doTERRA website. It’s essential to have your account information and membership ID ready, as you will need to provide this to the customer service representative. You will also be required to confirm that you want to cancel your membership and understand the consequences of doing so. It’s a good idea to review your membership agreement before canceling to ensure you understand the terms and conditions.
When you cancel your membership, you will no longer be eligible to purchase products at the wholesale price, and any unused points or rewards will be forfeited. If you have a large inventory of products, you may want to consider selling them or using them before canceling your membership. Additionally, if you have enrolled in any auto-ship programs, you will need to cancel these separately to avoid any further charges. It’s also essential to review your credit card statement to ensure that any recurring payments have been canceled.
What are the consequences of canceling my doTERRA membership?
Canceling your doTERRA membership can have several consequences, including the loss of access to wholesale pricing and any unused points or rewards. You will also no longer be eligible to participate in the company’s compensation plan, which means you will no longer be able to earn commissions from sales. If you have a downline or have enrolled others in the business, you may also lose any leadership bonuses or other incentives. It’s essential to carefully consider these consequences before making the decision to cancel your membership.
If you have invested a significant amount of time and money into building your doTERRA business, canceling your membership may result in a financial loss. You may also lose any momentum or progress you have made in building your business. On the other hand, if you are no longer using the products or are not satisfied with the business, canceling your membership may be the best decision for you. It’s crucial to weigh the pros and cons and consider your individual circumstances before making a decision.
Can I reactivate my doTERRA membership after canceling?
Yes, it is possible to reactivate your doTERRA membership after canceling, but there may be some restrictions and requirements. If you cancel your membership and then decide you want to reactivate it, you will need to contact doTERRA’s customer service department and request to be reactivated. You may be required to pay a reactivation fee, which can vary depending on the circumstances. Additionally, you may not be eligible to reactivate your membership if you have canceled it within a certain time frame or if you have violated any of the company’s policies.
If you are reactivating your membership, you will need to review and agree to the current terms and conditions, which may have changed since you originally enrolled. You will also need to update your account information and confirm your payment method. It’s essential to carefully review the reactivation process and any associated fees before making a decision. Reactivating your membership can be a good option if you have decided that you want to continue using doTERRA’s products or participating in the business, but it’s crucial to understand the requirements and any potential consequences.
How do I avoid being charged after canceling my doTERRA membership?
To avoid being charged after canceling your doTERRA membership, it’s essential to carefully review your account and ensure that any recurring payments or auto-ship programs have been canceled. You should also confirm with the customer service representative that your membership has been canceled and that you will no longer be charged. It’s a good idea to keep a record of your cancellation, including the date and time you contacted customer service, as well as any confirmation numbers or references.
Additionally, you should review your credit card statement to ensure that any recurring payments have been canceled. If you notice any unauthorized charges after canceling your membership, you should contact doTERRA’s customer service department immediately to dispute the charges. You can also contact your credit card company to report any suspicious activity and request their assistance in resolving the issue. By taking these steps, you can help ensure that you are not charged after canceling your doTERRA membership.
What are my options if I am not satisfied with my doTERRA membership?
If you are not satisfied with your doTERRA membership, you have several options. You can cancel your membership, as discussed earlier, or you can try to resolve any issues you are experiencing with the company. This may involve contacting customer service to address any concerns or complaints you have. You can also try to sell any unused products or find a buyer for your business. If you are not satisfied with the products themselves, you may want to consider returning them or exchanging them for different products.
Another option is to take a break from the business or put your membership on hold. This can give you time to reassess your goals and priorities and determine whether continuing with doTERRA is right for you. You can also consider seeking guidance from a sponsor or mentor, who can provide advice and support to help you succeed in the business. Ultimately, the decision to continue or cancel your membership depends on your individual circumstances and goals. It’s essential to carefully consider your options and make an informed decision that is right for you.